FAQ

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@mlyer.com.

Filter by Topic
All
  • All
  • Pre Sale Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.

Yes, we ship our garments to muses all over the world!

We pack our orders fast, so please get in touch ASAP if you'd like to cancel your order.


If it hasn't been packed or shipped yet, we'll be able to cancel and refund you the full amount. Please contact info@mlyer.com
Please note: we cannot guarantee modifications before dispatch.

Yes, we do. Please send your customisation requests to email@domain.com, we will give you our quote. Thank you.

We regularly update our page with new stock, or returned stock. You can sign up to your size on the chosen product and be notified when it becomes available.

You can return your order up to 14 days after it has been delivered, if all tags are still attached.


Please note, returns are not free - you pay for shipping back to us.
Items marked as final sale are not eligible for return.
Yes, you have to cover postage for a return. Odd Muse will cover postage if the item is faulty, however, this is subject to our returns policy.
Unable to find satisfactory answers ? Contact Support